Privacy Policy CC7 — Player Data Protection

CC7 is an online casino platform that operates with full responsibility towards players in Malaysia. We understand that your trust in us depends not only on the quality of our games or the speed of withdrawals — but also on how we handle the personal information you entrust to us.

This Privacy Policy was established to fulfil CC7's commitment to transparency in data handling. This document details the types of data we collect when you register and use the CC7 platform, the purposes for which that data is used, who it may be shared with, and the security measures we take to ensure your data remains protected at all times.

This policy applies to all individuals who interact with CC7, whether as a registered player, website visitor, or mobile app user. We encourage you to read this policy in full and carefully. If you do not agree with any part of this policy, please discontinue your use of the CC7 platform.

CC7 collects your personal data through various methods — directly from you during registration, during platform use, and automatically through industry-standard tracking technologies.

Data you provide directly:

• Full name, date of birth and identity card or passport number.
• Email address, phone number, and residential address.
• Bank account details, digital wallet or other registered payment method information.
• Identity verification documents (KYC) such as ID card photos and proof of address.
• Correspondence history with the cc7 support team.

Data collected automatically:

• IP address, device type, operating system, and web browser type used.
• Game session records including games played, active time, and total wagering amounts.
• Deposit and withdrawal transaction history within the platform.
• Cookie data and session identifiers to enhance the user experience.
• Login and logout activity logs.

Personal data collected by CC7 is used solely for legitimate and necessary purposes. CC7 does not use your data for external marketing or sell it to other companies.

CC7 may also use aggregated data (which does not identify individuals) for internal analysis to improve our products and platform.

CC7 does not sell, rent, or disclose your personal data to third parties without your consent — except in the following situations required for platform operations or legal compliance:

• Payment service providers — including FPX, DuitNow, TNG eWallet, Maybank, and CIMB, to process your deposit and withdrawal transactions.
• Game software providers — cc7's game content providers may receive limited session data to enable games to function correctly.
• Law enforcement authorities — cc7 will disclose required data to the relevant authorities if mandated by a court order or applicable law.
• Identity verification service providers — for KYC purposes, your document data may be shared with recognized third-party verification providers.
• Technical infrastructure services — trusted cloud service and server hosting providers, bound by strict confidentiality agreements.

CC7 stores your personal data on servers equipped with multi-layered security systems that meet international industry standards. The following are the key security measures we implement:

• 256-bit SSL Encryption on all communications between your device and cc7's servers — ensuring that transmitted data cannot be read by unauthorized parties.
• Encrypted password — your account password is never stored in plain text; we use strong hashing methods to protect it.
• Strict internal access controls — only cc7 staff who require access to specific data to perform their duties are permitted to access that information.
• Continuous security monitoring — our systems monitor for suspicious activity 24 hours a day, 7 days a week to detect and prevent unauthorized access attempts.
• Regular data backups — your data is regularly backed up to a secure location to ensure continuity of service.

Data retention periods depend on the type of data and legal requirements. Generally, active account data is retained for the duration of the active account plus a minimum of 5 years after account closure, to fulfill financial record-keeping and compliance requirements.

CC7 uses cookies and similar tracking technologies to enhance platform functionality and your experience as a player. Cookies are small text files stored on your device when you visit the CC7 website.

Types of cookies we use:

• Necessary cookies — these cookies are essential for basic platform functions such as login sessions and security. The platform cannot operate properly without them.
• Performance cookies — collects information about how you use the platform (pages visited, time spent) to help us improve functionality.
• Preference cookies — stores your preference settings such as language and display format so you do not need to reconfigure them each time.
• Analytics cookies — helps us understand aggregate usage patterns for product improvement purposes. This data does not identify individuals.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the CC7 platform.

As a cc7 player, you hold certain rights regarding your personal data, which we fully respect:

• Right to Access — you have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification — if any information we hold about you is inaccurate or outdated, you have the right to request a correction.
• Right to erasure — under certain circumstances, you may request deletion of your personal data, subject to legal requirements that obligate us to retain certain records.
• Right to object to processing — you have the right to object to your data being used for direct marketing purposes.
• Right to Data Portability — you may request your data in a machine-readable format for transfer to another service provider.
• Right to Withdraw Consent — where we rely on your consent to process data, you may withdraw that consent at any time.

To submit any of the above requests, please contact the cc7 support team via live chat within the platform. We will process your request within 30 working days from the date of receipt.

In the course of operating its platform, CC7 may need to transfer your personal data to servers or entities located outside Malaysia. Such transfers are only carried out when:

• The recipient country or region has an equivalent or higher level of data protection than Malaysia.
• Adequate data processing agreements have been signed with the recipient party.
• The transfer is necessary to fulfil the contract between CC7 and you as a player (e.g., international payment processing).

CC7 ensures that all cross-border data transfers are carried out with adequate contractual safeguards and in compliance with applicable data protection laws.

The CC7 platform is exclusively for individuals aged 18 and above. We do not intentionally collect or store personal data from individuals under the age of 18.

If we determine that we have collected data from a person under 18 years of age, we will:

• Immediately close the associated account.
• Deleting all personal data of the individual from our systems as soon as possible.
• Reporting the incident to the relevant authorities if required.

If you believe a minor has registered an account at cc7, please contact our support team immediately via live chat so that appropriate action can be taken.

CC7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform improvements.

When significant changes are made, CC7 will:

• Displaying a clear notice on the platform's home page.
• Sending notifications via your registered email for material changes.
• Updating the "Last Updated" date at the top of this document.

Continued use of the CC7 platform after such changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or how cc7 handles your personal data, our team is ready to assist through the following channels:

• Live Chat — available 24/7 directly within the cc7 platform, with a response time of under 3 minutes.
• Support email — [email protected] (response within 1 to 2 working days).

When contacting us regarding data privacy, please provide your full name and registered email so we can verify your identity and process your request more efficiently.